Last Updated: 02-07-2026
Welcome to Indus Folk. These Terms and Conditions (“Terms”) govern your access to and use of the website https://indusfolk.com/ (the “Website”), and any orders placed through it, whether for dine-in, takeaway, delivery, or catering. By accessing the Website or placing an order with us, you agree to be bound by these Terms.
1. About Us
Indus Folk is operated by Akasa Pte. Ltd., a company registered in Singapore, trading as “Indus Folk,” located at 8A Marina Boulevard, Marina Bay Link Mall, Singapore.
2. Orders
2.1 All orders placed through the Website, in person, or via third-party delivery platforms are subject to acceptance and availability.
2.2 We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, product unavailability, or suspected fraudulent activity.
2.3 Please review your order carefully before confirming, including any dietary preferences, allergens, or customisations selected through “Build Your Own Bowl.”
3. Pricing and Payment
3.1 All prices listed on the Website are in Singapore Dollars (SGD) and are inclusive of applicable taxes unless stated otherwise.
3.2 Payment must be made in full at the time of ordering through the payment methods available on the Website.
3.3 We reserve the right to change prices at any time without prior notice; however, changes will not affect orders already confirmed.
4. Allergens and Nutritional Information
4.1 Nutritional and allergen information provided on the Website is for general guidance only and may vary depending on portioning and ingredient availability.
4.2 Customers with food allergies or dietary restrictions are advised to inform us prior to ordering. While we take reasonable care, we cannot guarantee the complete absence of allergens due to shared kitchen equipment.
5. Cancellations and Refunds
5.1 Orders, once confirmed, generally cannot be cancelled or modified, given the freshly prepared nature of our food.
5.2 Refunds or replacements may be considered on a case-by-case basis in the event of an error on our part, such as an incorrect or missing item. Please contact us at info@akasa.sg within 24 hours of receiving your order.
6. Delivery
6.1 Where delivery is offered through third-party platforms, delivery timings, fees, and service standards are governed by the respective platform’s own terms and conditions.
6.2 We are not liable for delays or issues arising from third-party delivery services beyond our reasonable control.
7. Intellectual Property
All content on the Website, including text, images, logos, recipes, and branding, is the property of Akasa Pte. Ltd. and may not be reproduced, distributed, or used without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Indus Folk and Akasa Pte. Ltd. shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of the Website or consumption of our products, except where such liability cannot be excluded by law.
9. Privacy
Your use of the Website is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal data.
10. Changes to These Terms
We reserve the right to update or amend these Terms at any time. Continued use of the Website following any changes constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Singapore. Your order will be processed in accordance with Singapore law. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Indus Folk (Akasa Pte. Ltd.)
8A Marina Boulevard, Marina Bay Link Mall, Singapore
Email: info@akasa.sg
Phone: 8012 1181
Note: Please confirm the “Last Updated” date and Privacy Policy link before publishing.